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Case study · AI marketplace · Shipped in 2 months

GetParts: used auto parts, found by AI on WhatsApp

For decades the UAE's used parts market ran on scrapyard visits, haggling and word-of-mouth claims. GetParts.io pairs an AI WhatsApp assistant with a real marketplace of real parts and real images, so workshops, mechanics and drivers can finally source parts with confidence. Delivered in two months.

WhatsApp AIImage recognitionPHPBootstrap 5Cloudflare
The challenge

The spare parts market had four critical problems:

  • Sellers operated offline in silos, with no digital inventory.
  • Endless WhatsApp back-and-forth that drained time and often led nowhere.
  • No way to verify a part's condition, regional spec or compatibility.
  • Competing platforms fueled price wars instead of trust.
What we built

The system, piece by piece.

AI WhatsApp assistant

Customers send a message or a photo of a registration card or damaged car. The AI reads make, model, trim, year and regional spec, then asks smart follow-ups.

Structured data, automatically

Customer inputs become clean data points passed straight to the backend queue, so nothing gets retyped.

Staff workflow with timers

Each request runs on a countdown with instant notifications, so listings are prepared on time, every time.

Listings with real depth

General photos, compatibility photos and damage photos on every part, verified by staff before going live.

Honest pricing

A higher price can mean better condition, and customers can finally see that trade-off and choose.

A fast marketplace layer

Built on PHP and Bootstrap 5 behind Cloudflare, with secure customer links and real-time updates.

The outcome
  • No more repeating yourself

    The AI captures the request once, correctly, on the first pass.

  • Transparency, finally

    Real images, prices and conditions visible online for the first time.

  • Price versus condition

    Buyers make informed trade-offs instead of blind bets.

  • An offline market, digitized

    Scrapyards, workshops and drivers now connect in one structured system.

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